Poor Customer Service. 10/30/17 Name of Server: Sandra BA Guest Number, 4096 (Drive Thru) In-N-Out Burger, Oro Valley, AZ.
241 6 292 4096 I consider Sandra to be a very rude person. I complained to her about the wait in the drive thru line because it was over a 5 minute wait, and her response back to me was......."It was only for 6 minutes." I told her that I think if a person is going to be ordering a ton of food in the drive thru, that they should pay for the food, and then be asked to wait in a parking space to have the food delivered to their car. There were over 4 cars behind me in the drive thru.
She responded to me with a sarcastic attitude, and I was not pleased with it. She should of apologized to me about the wait instead of responding, "It was only for 6 minutes!" "Very rude!!!" "She needs to be trained in customer service!!!"
Product or Service Mentioned: In N Out Burger Drive-through.
Reason of review: Poor customer service.
Monetary Loss: $5.
I didn't like: Very poor customer service.